We are committed to ensuring 100% satisfaction and peace of mind when it comes to costs. In the event that your account exceeds the monthly allowance, we take the following steps to ensure you do not incur any additional fees:

• Temporary Suspension: We temporarily suspend your account, including all services, such as recommendation widgets. This prevents any unexpected charges.
  
  

To lift the suspension and reinstate all services, you have several options:

• Upgrade to the Next Tier: You can upgrade your account to the next pricing tier, providing you with additional usage allowance.

• Start of the New Month: For paid subscriptions, services are automatically reinstated at the beginning of each new month.

• Additional Bundle: If you require more usage allowance, you can add an additional bundle as a one-off solution. Please contact us for more details on this option.
  
  

Rest assured that our goal is to provide a seamless experience while managing costs effectively.

The Account Suspension Alert is a feature designed to notify customers when they approach their current month's subscription allowance.

Please note the following:

• Once the account reaches its limit, it will be temporarily suspended, leading to the cessation of all services, including the delivery of recommendations on your website.

• Services are automatically reactivated when the client upgrades to a higher pricing plan or at the beginning of a new month if they have subscribed to a paid plan.

This ensures uninterrupted service and allows you to effectively manage your subscription.